HIPAA-compliant medical logistics for hospitals, labs, clinics, and pharmacies across Southern California. When timing matters most, we deliver.
From specimen transport to pharmaceutical delivery, we provide precision logistics for the healthcare industry — every delivery treated with the urgency and care it deserves.
Dedicated, professional courier services designed specifically for healthcare — with full chain-of-custody documentation on every run.
Urgent deliveries dispatched immediately. We move fast so your operations never have to slow down.
Temperature-controlled, compliant transport for blood, tissue, and lab specimens — handled with precision from pickup to delivery.
Secure, time-sensitive delivery of medications and pharmaceutical products to hospitals, clinics, and pharmacies across our service area.
Critical deliveries dispatched within minutes. When every second counts, our emergency courier service responds immediately.
Every delivery includes complete chain-of-custody documentation ensuring full regulatory compliance for your records.
Three steps to a secure, confirmed delivery — no hassle, no guesswork.
Submit the form below or call us directly. Tell us what needs to go, where it's coming from, and when.
A certified courier is dispatched right away. We handle time-critical logistics with the urgency your facility requires.
You receive delivery confirmation with full chain-of-custody documentation for your records and compliance.
What the facilities we serve say about VelaHema Logistics.
VelaHema has been a game changer for our lab. Specimens arrive on time, every time. Their chain-of-custody documentation is thorough and our compliance team loves it.
We called at 2am for an emergency pharmaceutical run and they had a courier at our door within 45 minutes. Absolutely unmatched response time. Highly recommended.
Professional, reliable, and HIPAA-savvy. VelaHema understands the sensitivity of medical logistics. Our clinic switched to them and we haven't looked back since.
No hidden fees. No surprises. Volume discounts available for regular clients.
Volume discounts: 5% off 25+ deliveries/mo · 10% off 50+ · 15% off 100+ · Custom rates for 200+
Choose how you would like to arrange your pickup — book a specific time in advance or request an immediate dispatch right now.
Fill out the form and our dispatch team will confirm your pickup within minutes. Available around the clock — including weekends and holidays.
For true emergencies, call us directly for the fastest response:
Proudly serving Rancho Cucamonga, the greater Inland Empire, Los Angeles, and surrounding Orange County communities. If you're in Southern California and need a trusted medical courier, we can get there.
Everything you need to know before your first delivery.
Yes. VelaHema Logistics is available 24 hours a day, 7 days a week, 365 days a year — including all holidays. Medical needs don't follow a business schedule, and neither do we.
Standard dispatches go out within 30 minutes. Urgent requests within 15 minutes. Emergency courier dispatches happen within 10 minutes and can arrive at your location within 1 hour.
Absolutely. All VelaHema couriers are HIPAA trained and certified. We treat every package as containing sensitive patient information. We sign Business Associate Agreements (BAA) with all healthcare clients and maintain strict chain-of-custody documentation on every delivery.
Yes. We use temperature-controlled transport containers for specimens that require refrigeration or specific temperature ranges. Please specify temperature requirements when submitting your pickup request and we will ensure proper equipment is used.
We primarily serve Rancho Cucamonga, Ontario, Fontana, San Bernardino, Riverside, Los Angeles County, and Orange County. If your location is in Southern California, contact us — we can likely accommodate your needs.
Invoices are generated automatically after each delivery and emailed to your billing contact. Payment is due within 30 days (Net 30). We accept Check, ACH transfer, and Zelle. Volume clients receive monthly consolidated invoicing with applicable discounts applied.
Yes — on every single delivery. Our couriers complete a full chain-of-custody form at pickup and delivery, documenting the courier identity, pickup time, specimen condition, packaging integrity, signatures obtained, and delivery confirmation. Documentation is available to you upon request.
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We're available 24/7 for urgent medical deliveries. Don't wait — every minute counts.